Ticketing
Yes absolutely – we have plenty of tickets on the day!
Adult ages 16+
£19.95
Concession ages 60+ or Student with valid ID
£17.95
Child ages 2-15. Children must be accompanied by an adult
£19.95
Child under 2
FREE
Carers
Carers enter for free when accompanying a registered disabled guest. Proof of status required at entry
Adult Blue Light
Ages 16+. Please bring valid Blue Light ID when you visit*
£17.95
Concession Blue Light
Ages 60+ or Student with ID. Please bring valid Blue Light ID when you visit*
£16.15
Child Blue Light
Ages 2-15.
£17.95
Blue Light Card Holders*: The Blue Light Card holder can book discounted tickets for all their party.
Please Note: Pricing is subject to change and will increase following the opening of The Play Barn.
Vouchers
You can either use it to buy tickets and experiences online through this website, or redeem it in person on the day. Print off a paper copy or print-screen the email to show the voucher code on your phone screen.
Just like with a physical gift card, your Gift Vouchers can be used for full or partial payment for
- membership
- gift shop
- adoptions
- Palm Cafe and kiosks
- tickets
You can use your Gift Voucher to purchase tickets, membership, experiences and adoptions here on the Birdworld website. Or redeem it in person during your visit by presenting a paper or screen-shotted copy on your phone whenever you buy something. The balance will be amended accordingly. If you don’t spend it all at once, or are refunded, the monies owing will be stored on the same card, so do keep it safe.
Yes, as long as you have proof of purchase, you can return items bought with an Gift Voucher. The refunded amount will be added to a new, physical gift card. Read our returns policy for more.
Follow this link to the ticketing page – then scroll to the bottom and click Gift Voucher Status.
When in the Park, your current balance will be printed off on your receipt when you use the card to make a purchase, or top it up. You can also check the balance at any time by presenting your voucher to a cashier at any till point.
The minimum amount you can load onto any of our Gift Vouchers is £5, and the maximum is £200 and they are valid for 1 year.
All Birdworld Gift Cards and Gift Vouchers are valid for 12 months from date of purchase. Follow this link to the ticketing page – then scroll to the bottom and click Gift Voucher Status.
No, sorry, we can’t give you cash for your Gift Voucher’s balance. Gift Vouchers can’t be returned or refunded and are exempt from Birdworld’s standard returns policy.
Please look after your Gift Voucher, as we cannot accept liability for lost, stolen, damaged or deleted vouchers
Yes, you can use both in part payment for goods and services
Birds
IBR can help you to find its owner. The service is only for pet birds of prey with jesses or rings, not wild birds:
Independent Bird Register
North Yorkshire
08706 088500
Birdworld is regrettably unable to take in any injured wild birds. We can recommend the following wildlife rescue charities, who help with rescued or injured native species:
HART – Alton, Surrey, GU345JF
01420 562335
Harper Asprey – Windlesham, Surrey, GU206UL
01344 623106
Wildlife Aid – Leatherhead, Surrey, KT220AL
01372 360404
Birdworld is unable to re-home all exotic birds needing a new home, though where we are working with a species we can sometimes accept donations to help with our breeding programmes.
You may like to try these contacts:
The National Parrot Sanctuary at Lincolnshire Wildlife Park
Dickonhill Road, Friskney, Lincolnshire, PE22 8PF
0871 384 1130
Birdline Parrot Rescue
0845 643 17855
Support
First, we have a couple of questions for you:
- Does the work of your organisation or registered charity clearly support or relate to our own mission?
- Is your school or community group within a 20 mile radius?
- Can you supply a registered charity number or letter of authority?
Please email your request to Admin@Birdworld.co.uk.
The process
- Only one donation will be allocated to successful organisations in any twelve-month period.
- Applications need to be made at least 60 days prior to your event date.
- Successful applicants will be notified by post.
Unfortunately, as we receive a high volume of requests, we are unable to respond to everyone. If you haven’t heard back within 28 days, then your application has not been successful on this occasion. We hope you understand our policy on this matter.
Play
Two new play areas are being created in 2025. The outdoor play area will open in summer 2025. The indoor play barn is due to open for Christmas 2025. Check out the latest here.
No. The indoor play barn has some similar features, such as being warm and dry and a padded area for babies, but is not strictly soft play. Here’s what to expect.
Rules
No. Within the Park, it is a smoke and vape-free zone to provide the best possible atmosphere for visitors of all ages, workers and, of course, birdlife.
No. After safety trials and consideration, we no longer permit bikes and scooters, or any other vehicles self-propelled by a child like pedal cars, ride-ons or scuttlebugs.
While Birdworld is a Park, it is also home to 1000 vulnerable birds and offers a safe space for children to play.
Registered assistance dogs are welcome at Birdworld, but not family pets. Assistance dogs have to adhere to the highest health, behaviour/training and welfare standards as set out by Assistance Dogs International and the International Guide Dogs Federation.
It is essential that we are able to guarantee such standards, to fulfil our biosecurity regulations as part of our Zoo Licensing requirements, and this is why we do not permit access to animals not registered with one of the organisations listed here.
Get in touch
If we haven’t been able to answer your question above, please send us your query using the form below.
We aim to respond within 48hrs.
You can also write to us at:
Birdworld, Holt Pound, Farnham, Surrey, GU10 4LD, UK
Or, give the Birdworld Admin Team a call on 01420 22140.